Product Questions

No, all of our products are produced in a nut-free facility.

All American Flatbread products are formulated with high-quality non-GMO ingredients. We do have some products that are non-GMO certified such as our American Flatbread Vegan Harvest, and American Flatbread Vegan Farmer's Pie.

All American Flatbread products are formulated with organic ingredients where possible; however, we are not certified USDA Organic.

Yes, our Cheese Trio and Tomato Sauce pizza is certified gluten-free by the Gluten-Free Certification Organization (GFCO).

Yes, our plants produce various products that may contain dairy, egg, soy, or wheat; however, there are allergen swab methods and allergen testing methods in place before and after each production to ensure the product lines are appropriately cleaned before producing the next product. Please check our individual product pages for specific allergen information.

All ingredients and nutrition information can be found on our website under “Our Products” section (under Shop Online) for each individual product. Detailed nutrition information is also prominently labeled on all packaging.

All of our products are hand crafted in Pittsfield, New Hampshire.

Yes, all of our flatbreads are packaged in cartons made from recycled board and soy inks.

Some are and some are not.  Refer to the ingredients statements on the boxes. If your doctor has advised against eating only pasteurized for the time being we recommend following the medical advice.

Online Order/Shipping Questions

We are unable to add to your order once the order has been placed. However, since we offer free shipping on our products please feel free to place an additional order at any time.

We apologize that the product you are looking for is out of stock on our website. We are always working hard to make sure all items are back in stock as soon as possible – for specific questions or concerns, please feel free to email us at

At this time we can only ship to the continental United States.

We do not have international distribution options.

All orders will ship within 4-5 business days or less. We currently ship Monday – Wednesday, FedEx Ground.  Orders placed to residential addresses can arrive on weekends, though we cannot schedule Saturday or Sunday deliveries to commercial addresses.

Thank you for your interest in placing an order with American Flatbread! We deliver to your home or business (just not to P.O. boxes) via FedEx Ground. All products are shipped from warehouses across the country which allows delivery within 2-3 business days to all addresses. We ship our products in a cooler box, with enough dry ice to ensure that your products arrive cold and in perfect condition. Currently, we are unable to ship to Alaska, Hawaii or internationally.

Currently, we do not have an expedited shipping option. We utilize FedEx Ground shipping for all of our orders placed through our website. Orders are shipped in our eco-friendly coolers, with enough dry-ice to compensate for transit time.

Because dry ice evaporates over time, there may be little to none left once your items are delivered. Provided the items are cool to the touch, they can be immediately placed into the freezer. If your items are still cold, they are perfectly safe to consume. If the items are not cold when they arrive please contact us at and we would be happy to send you replacements.

Since dry ice has a temperature of -109.3F or -78.5C, it is not suitable to handle without protective gear. Avoid contact with eyes and skin. Always wear thick gloves when handling directly.

Leave any remaining dry ice in the Styrofoam shipping container UNCOVERED outside or in a secure, well-ventilated area and it will sublimate/evaporate.  DO NOT DISPOSE OF DRY ICE in sinks, toilets, sewers, trash bins or garbage cans or in any area accessible to the general public.

YES! Since dry ice is solid Carbon Dioxide once it sublimates it can be poisonous and cause suffocation! Always handle dry ice in a well-ventilated area while wearing the proper gear. If dry ice has been in a confined space (e.g., a closed car or room) for more than 10 minutes, open the doors and windows before entering or you may experience difficulty breathing. Leave the area immediately if you start to breathe quickly or have any difficulty breathing.

You never want to keep dry ice in a glass or tightly-sealed container. As the dry ice starts to sublimate into gas it will cause the air-tight container to expand and possibly explode.